1 Introduction
We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains your privacy rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.
2 Information We Collect
To provide our digital estate planning services, we collect specific categories of data:
Identity Information
Name, date of birth, age, gender, father's/spouse's name, and photographs.
Contact Information
Email address, phone number, residential and mailing address, emergency contact details.
Government Identifiers
PAN, Aadhaar reference, passport, voter ID, and driving license number.
Asset Information
Property details, bank accounts, investments, vehicles, jewelry, and business interests.
Financial Information
Payment transactions, billing address, invoice history, and subscription details.
Communication Data
Support queries, feedback, and correspondence with our team.
3 Purpose of Processing
Service Delivery
To create, store, manage, and deliver your draft Will and related documents.
Account Management
To create and manage your account, subscriptions, and user preferences.
Payment Processing
To process payments, prevent fraud, and maintain transaction records.
Communication
To send service updates, notifications, support responses, and important alerts.
Security & Compliance
To protect against unauthorized access, fraud, and security threats while ensuring legal compliance.
4 Data Security Measures
We implement industry-standard security measures as required by Section 8(5) of the DPDP Act:
Access Controls
MFA & Role-based Access
Security Audits
Regular Penetration Testing
24/7 Monitoring
Real-time Incident Response
5 Retention & Deletion
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account | Service delivery |
| Will Documents | Until deletion requested | User requirement |
| Payment Records | 7 years from transaction | Tax compliance (Income Tax Act) |
| Communication Logs | 2 years | Support history |
| Inactive Accounts | 3 years of inactivity | Then automatically deleted |
6 Your Privacy Rights
Right to Access
Request a summary and copy of your personal data.
Section 11Right to Correction
Request correction of inaccurate or incomplete data.
Section 12(2)Right to Erasure
Request deletion of your data once the purpose is fulfilled. without endangering the overall structural data integrity of the system
Section 12(3)Right to Withdraw Consent
Withdraw consent for data processing at any time.
Section 6(4)Right to Nominate
Nominate someone to exercise rights after death.
Section 14(1)Grievance Redressal
File complaints with our Grievance Officer.
Section 13Grievance Redressal
In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Registered Address
41/1851 Dhruva Layout, Veekshanam Road, Kochi, North Kaloor, Arangath Pullepady, Ernakulam, Kerala 682018